Refund policy

At Teeshirtfy, we want you to be happy with your purchase. If something isn't right, we offer a 60-day return window for eligible items.

60-Day Return Window

You may request a return within 60 days of the date your order was delivered.

To be eligible for a return, the item must:

  • Be unused and unworn.

  • Be in its original condition.

  • Be clean and free from damage, stains, odors, or signs of use.

  • Include the original packaging when reasonably possible.

  • Not have been altered, washed, or damaged after delivery.

Items that do not meet these conditions may not be eligible for a refund.

How to Request a Return

Before sending an item back, please contact us to request a return.

Email: info@teeshirtfy.com
Phone: 718-332-0033

Please include your order number and a brief description of the reason for your return. Our customer service team will provide the return instructions and return address.

Please do not send a return to the business address unless our team specifically instructs you to do so.

Return Shipping

For returns due to a change of mind, ordering the wrong size, or no longer wanting the item, the customer is responsible for the return shipping cost.

If you received an incorrect, defective, damaged, or otherwise incorrect item, please contact us as soon as possible. We will review the issue and, when appropriate, provide instructions for returning the item.

Refunds

Once we receive and inspect your returned item, we will notify you whether the return has been approved.

If approved, your refund will be issued to the original payment method used for the purchase.

Refund processing normally takes 3–7 business days after the return has been approved. Your bank or card provider may require additional time to post the refund to your account.

Original shipping charges are generally non-refundable unless the return is due to an error on our part or another situation where a refund of shipping charges is required.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or contains the wrong item, please contact us at info@teeshirtfy.com as soon as possible.

Please provide your order number and, when applicable, clear photographs showing the issue. We will review the information and work with you on an appropriate solution, which may include a replacement, return, or refund.

Non-Returnable Items

Certain products may not be eligible for return when they are clearly identified as non-returnable on the product page or at the time of purchase.

Personalized, customized, or made-to-order products may have different return conditions because they are created specifically for the customer. Any applicable restrictions will be clearly stated before purchase.

Exchanges

If you would like a different size, design, or item, please contact us at info@teeshirtfy.com. Depending on the product and availability, we may recommend returning the original item and placing a new order.

Late Return Requests

Return requests submitted more than 60 days after delivery may not be accepted.

We recommend contacting us as soon as you know you need to return an item so we can provide the appropriate instructions.

Contact Us

If you have questions about our Return & Refund Policy or need help with a return, please contact us:

Teeshirtfy
286 Brighton Beach Ave
Brooklyn, NY, USA

Phone: 718-332-0033
Email: info@teeshirtfy.com

We are happy to help make the return process as simple and straightforward as possible.